Orders

Orders, Shipping, Returns.

How much does shipping cost to my country?
Shipping rates are calculated in the checkout, depending on the models and number of bottles ordered.
How long does it take to get my order?
Normally, all orders up to 15 units are shipped within 48 hours. The time it takes for your order to arrive will depend on the location of your country. After you place an order, you'll receive a confirmation e-mail with the expected delivery date.
How can i pay my orders?
We accept Credit Card and Paypal payments.
How do I cancel my order?
If you want to cancel your order, contact us as soon as you can.
If the production order has already started, we won't be able to cancel your order.
Do you accept returns?
We can only accept returns in non-custom items, in case of defect.
Custom items are not eligible for returns.
My order hasn't arrived yet, what can i do?
Allow a full week after your order is marked shipped. If after that period your order doesn't arrive, contact us.